Tuesday, 31 August 2010
Thing 23 - Worldle and blogging about my Cam 23 experience
Thing 22 - wikis
Like several others I'm sure, my main experience with wikis is actually Wikipedia, a good source for a first point of contact to get a quick idea on a topic. I'll echo Trainee Mermaid Dives In 's musings on Wikipedia, I've never had a problem with it, but have nevertheless taken the information there with a pinch of salt and to be double-checked - especially since Gary Delaney, a stand-up comedian we went to see at the Edinburgh Fringe last week, freely admitted with a dirty chuckle to spam Wikipedia for the fun of it. The librarian in me definitely bristled at that!
As for other wikis, I wasn't aware of the Library Success wiki about best practices in libraries, but got quite excited when I came across it reading up on the subject. I've been dipping in and out of it and have made it a favourite, watching out in particular to see which areas get updated.
Thing 21 - Podcasting (YouTube, Audacity and iTunes)
... until I started singing lessons and my singing teacher was aghast that I didn't use YouTube to compare singers and performances. She pointed me in the direction of Sarah Connolly's incredible performance as Julius Caesar in Handel's Giulio Cesare in Egitto at Glyndebourne in 2005. It was love at first hearing! Sarah Connolly is indeed extraordinary, just see and listen to Va tacito e nascosto and Non è si vago e bello - oh, and Aure, deh, per pietà, it's heart-renderingly good! Danielle de Niese as Cleopatra is also well worth having a listen to, in V'adoro, pupille for example. And I can't not mention one of my absolute favourite arias, Sesto's Cara speme, by the fantastic Austrian mezzo Angelika Kirschlager. Truly superb! Goosebumps stuff! Oh, and one last one: the duet between Sesto and Cornelia, Son nata a lagrimar, 'I was born to cry'... Will it surprise you to hear that I went to Heffers Sound to buy the DVD that very lunchtime?
Anyway. Enough of all that. You may have guessed that since this YouTube revelation, I'd become a huge fan of podcasts in general, although since it's honesty hour I was extremely relieved to hear that we weren't required to create a podcast in order to "pass" Thing 21, just comment on them. Phew! I also realised while working on Thing 21 that I had at various times been sent links to podcasts and thoroughly enjoyed a lot of them... without even realising that that's what they were. Gnargh!
Since we were required to look at podcasts from the point of view of marketing libraries, I did of course look at (nearly) all of the ones recommended and in true 23 Things spirit have now subscribed to a few podcasts and started working my way through them all. I've explored podcasts as yet another current awareness tool that I'll be using long after the Cambridge 23 Things programme is over - and have a look at Audacity at that point. iTunes I do use already but to upload music I already own onto my mp3 player rather than to purchase, download or subscribe to anything new.
As for whether or not we'll create our own podcasts for our Faculty Library, I personally think it's way too early to tell. The medium clearly has a lot of potential for quick audio-guides for example, perhaps to complement existing print ones, or give virtual tours of the library. We however are not quite there yet. I'd rather be cautious about it at this point, since I am very aware that library podcasts, if not carefully crafted, all too easily fall into the "dad at the disco syndrome" that LottieMSmith mentioned in her post about Facebook: trying too hard to be trendy but in truth just awkward and cheesy and plain embarrassing. This will require a lot of work to get right, much more so than print resources or a new website, so podcasting is a Thing we'll bear in mind for the long-term future but not necessarily for the short to medium term.
Monday, 30 August 2010
Thing 20 - Creating a Google document and sharing it
My main concern, as mentioned when blogging about Thing 1 a little while ago, stems from questions teased out by Prof. Lilian Edwards during her Arcadia seminar talk regarding privacy settings and ultimate ownership of any documents housed on a Web 2.0 platform: can we really trust that Google does not take a peak at them (spy?)? I don't believe that. And what happens more specifically in the case of confidential documents? Or when someones dies, which was the basis of Prof. Edwards' talk?
All in all, I'll carry on using Google Docs as a convenient emergency measure but wouldn't be happy to use it for sensitive documents, despite the ease with which it allows us to share working documents with colleagues.
Thing 19 - The Things in Library marketing
I wholeheartedly suspect that there will be a direct link in the next few years between how well libraries manage to merge the 4 Ps of product, price, place and promotion with the 4 Cs of content, context, connections and conversations, and the value our users will continue to place on our services, how central libraries will remain in our users' lives. In short, this could well make or break library services. It's not 'Out with the old and in with the new' though, but more a case of making room for the new ways of communicating with our readers alongside the more traditional ones.
I would very much like to point my readers back to my favourite SlideShare presentation discovered when dealing with Thing 11 (slideShare):
On a different note, I had not imagined when I embarked on the 23 Things programme, that even more than the Things themselves, and the content and contexts I started to master, it would be the connections between people I would grow to value so much. I have learnt as much from colleagues' blogs as from the official site and discovered a wealth of expertise I didn't even know existed. Add to that the unexpected comradeship and the professional thrill of connecting with colleagues I hadn't yet met, and I'll have to doubly cheat on this week's task: I can't limit myself to just one Thing . Despite all my reservations, blogging - or rather reading other people's blogs for the large part - will be one of the Things I'm hoping to keep up to date with.
Our Library had already decided to implement a Library Facebook page and a Twitter account, so it would be misleading to say that these were a result of the 23 Things adventure. My choice of tool to start will therefore be SlideShare, for the immediate opportunities it offers us right now.
Oh, and by the way - LOVED the Tweeting and Facebooking that's going on in the Orkneys, and pleasantly surprised at the Library of Congress - thanks for sharing these!
Sunday, 22 August 2010
Thing 18 - Zotero
Here's my first attempt at saving references in Zotero, which was easy enough, not complaints there. Tags will become more familiar, I'm sure, as time goes by.
I didn't help of course that I was trying to look at it while on holiday with friends in Keld, on my way to the Edinburgh Fringe. My mind wasn't quite with Zotero!
I was impressed with what I saw various libraries doing and liked the Medical Library's introduction to referencing with Zotero. I'll look and learn there!
Mendeley and Bookends I'll have a look at in a few weeks' time, if/when I can carve a few hours of professional development time in my busy day - so after the close of the 23 Things programme then! Mais ce n'est que partie remise, as the French would say. As Libby mentioned in her post about Doodle, it's all about time management, and I've tended to find the time for the 23 Things programme outside of work so far. Making this conscious decision to lay aside for a couple of hours a week the urgent tasks that take our attention during the day is something else I'm working on as part of the programme... but I suspect that the fact that I've done most of it so far during my home time indicates it will not be an easy battle for me to win.
Thing 17 - LinkedIn
At this stage I'm also starting to suffer from Thing Fatigue (a brand new syndrome currently claiming many victims among the Cambridge librarian population) and while I have enthusiastically embraced several of the previous Things, I simply cannot muster the energy or the enthusiasm for LinkedIn. Will I persevere with it and do my best to reap the benefits of it? Yes, certainly. Will it ever become one of my favourite Things? I strongly doubt it.
Thing 16 - Facebook
I thought I knew a fair bit about the potential benefits to be had from a Library Facebook presence: controlled, reliable information that stays there and is available within a setting that most students already use, that people can flit in and out of without, and that appears magically as part of their status updates (which - let's face it - is what most people use Facebook for, along with sharing photos) instead of asking them to go to a separate page for library information. How wrong was I! A little bit of eavesdropping at one of the 23 Things help sessions ended up opening so many more possibilities promoting resources that my mind has been whirring and working overtime on this since, and I'll be doing a lot more work on our brand new Facebook Library page to promote subject-specific resources and services. Colleagues beware, I may well end up pestering quite a few of you for advice and liaising over resources on Facebook!
Take a look and feel free to let me know what your thoughts are!
Saturday, 21 August 2010
Things 14 and 15 - LibraryThing
I was interested to read more about LibraryThing's background in Aaron Rutkoff's Social Networking for Bookworms which I thought helped put some aspects of the site into perspective, mainly this curious cross between nerdy (some of us at least!) booklovers and fashionable social networking.
From a librarian's perspective however, I remain circumspect about its possible use in a "real" library (sorry, I just mean a "non-private" library): I can understand why people would jump at the chance of creating their own tags and gaining ownership of the organisation of material, but the inevitable confusion that ensues when tags get mixed up, forgotten, partially updated, and the obvious fact that tags can be so personal since a word/tag/label can mean one thing to someone and something completely different to someone else... must give us pause. For in this information overloaded world of ours, why would anyone want to invite more chaos than exists already? I wouldn't want to use it as a main OPAC tool, but would cautiously welcome its use for a virtual new books display for example, pending further investigation and sneaky peaks at what uses other libraries have already made of LibraryThing.
Thing 13 - Reflection week (cross that off: reflection hour for me! Sorry!)
So far I've very much enjoyed exploring various new technologies I knew precious little about before starting, but by not taking as much time as I would have liked to explore several of the Things in depth, I've forced myself into a whirlwind of new technologies which can sometimes be frustrating. I totally agree with various colleagues that however much time people choose to devote to it is entirely up to them - I just wish I'd given myself more time on this, at work or at home, earlier on.
Thing 12 - Delicious
Anyone who uses more than one computer will immediately see the worth of a tool such as delicious and not having to set up bookmarks on every machine used: add to that the relief at keeping personalised bookmarks and tagged websites on a shared computer and you have a worthwhile tool indeed. This means that within a library context, delicious could be an interesting tool in a hot-desking environment, to keep track of personal bookmarked websites and other customised settings; or for several part-timers sharing the same computers for example.
I very much like the idea behind it and way it works, but 23 things fatigue has now taken a strong hold on me and I don't just want to set up another account. I've realised over the past few days and weeks spent blogging about 23 Things that I do have a fair few out there and will be concentrating on those first. Plus, she says sheepishly, it looks clear and uncluttered but in all honesty... rather dull too.
Personally, I have little use for it at this point in time and while I'm sure I'll come back to delicious at some stage, I'll be spending the time I'm freeing for 23 Things exploration for other Things first. Delicious will still be there in a few months' time if I decide then to give it a serious go I'm sure, but for now I won't be pursing it.
Sorry!
Thing 11 - SlideShare
As for the content, why reinvent the wheel when others have produced and shared good material? SlideShare's strength lies in the free access to quality documents shared by respected colleagues.
I particularly liked the following PowerPoint presentation which seemed to fit in perfectly with what we're analysing on the 23 Things programme, making a very strong case for the use of Web 2.0 technologies in libraries and outlining how crucial it is that libraries embrace these technologies if they want to stay connected to their users. I loved the balance between quotes, screenshots and examples, and pure bullet-point facts, and thought they covered the topic extensively:
I also liked the following report on a survey looking at the innovative use of new technologies to attract new readers, as it's an area I'm interested in:
I was impressed to find Keren Mills' Arcadia report there too. SlideShare was not a place I'd even thought of looking for Cambridge-related documents (well, obviously, since I'd never heard of SlideShare before, so how could it have been on my radar?), but that's changing as of today!
Last but not least, I loved Andy Priestner's presentation on plagiarism, complete with clear examples and survey results highlighting the scope of the problem, as well as advice and guidelines for avoiding plagiarism:
All in all, SlideShare turned out to be another one of these 23 Things gem: I'd not heard of it before but it's made my top 5 list in just a couple of hours. I'm grateful to have been introduced to it!
Things 9 and 10 - Flickr and the Flickr Creative Commons
and are aware that some people use Facebook for sharing photos, some Flickr, some both. From a social point of view, it's a great way of sharing memories and browsing through beautiful arty pictures. My better half even managed to get one of his photos, Lone Ant (below - there really is an ant, see if you can spot it!), included in an art photography book - the editors found his photo on Flickr, contacted him to ask for permission to use this particular shot, and hey presto! Although to this day we don't know if the book ever got published, but that's a different story altogether...
Now, looking at Flickr with my professional glasses on was an interesting process. In all honesty, at first I simply skim-read the instructions and was not entirely convinced by some of Librarian in Black's examples quoted in favour of using Flickr for promoting our libraries and our services: it seems to me that to promote our services to our own, existing readers, a library website with photos would do just the trick, or a Facebook page, or even a library blog come to think of it; simply putting photos of our library up on Flickr just for the sake of doing it or for promoting ourselves to the wide unknown world out there seemed, well, rather pointless (sorry!!). But then again, my current thinking is limited to the academic library context and more specifically to the Cambridge set-up. I realise I would be thinking very differently were I working in a public library for example, which has certainly got me mulling over blinkers I may have that I wasn't aware of until now... help, I need more imagination and the gift to think outside the box! (Cue to read fellow participants' blogs avidly and make the most of people sharing their expertise and good ideas).
However, revisiting Flickr in more depth (after having to set up a new password for it of course, since the original one was long forgotten), reading the instructions properly and more specifically setting up Twitter and Facebook accounts for my library completely changed my views on the beast and rekindled an old flame: I came across the whole concept of Creative Commons a few months ago when told that our computer officers had various photos of the building and the library in particular available on Flickr for anyone to use, and I've certainly read up a bit about it and made good use of it now. I'm also keen to contribute some photos of our library to Flickr and will carry on using it for any future promotional material both in print and electronic formats.
I've also had a better look at the advanced search features now and ventured outside of my "Flickr comfort zone", and suddenly the proverbial lightbulb has come on. It's true, the possibilities really are endless! Another useful (re)discovery, thank you Cambridge 23 Things!
Thing 8 - Reviewing my blog tags
Thing 7 - Twitter
Personally I am a fan of Twitter, having been introduced to it last year by one of my colleagues who is one of the most enthusiastic Twitter fans I know. I find it an excellent professional tool and use it mainly for professional development, which inevitably involves keeping up to date with what more intelligent people (and wittier) than yours truly have to say on various issues I would probably not bother seeking a regular update on. Interestingly, I've noticed that I've become much more dependent on it since I've set it up on my shiny new BlackBerry, which tends to support Twitter much better than Facebook as I want more out of Facebook than simply the status updates. But beware, Twitter has a very addictive side to it, you won't be able to leave it alone.
One of the drawbacks of having greatly delayed my start on the 23 Things programme is that I missed out on so many interesting comments posted by fellow professionals here in Cambridge: I do find it slightly disheartening to know that the more people you follow, the more likely you are to miss useful/interesting comments due to the sheer volume of information tweeted. For example, it is seriously making me rethink the number of newspapers that I follow on Twitter. Ah, the drawbacks of our information society...
I tend to disagree with LottieMSmith's point that Twitter has more to offer libraries and their students than Facebook: my experience so far, though far less comprehensive and in-depth than hers, is that Twitter works extremely well for us librarians, however I fear that students have not embraced it with the same enthusiasm as us. Having promoted our upcoming Twitter and Facebook presence wherever possible and whenever appropriate to students and staff alike (why let a perfectly good opportunity to promote our Library services go by unattended?), I've noticed more of an interest at the mention of our Facebook page than Twitter. I am not losing hope that they'll see the benefit of it though, and we'll certainly refine our use of both tools to show off how well they complement each other rather than compete with each other. Time will tell if Twitter and Facebook will deliver on their promises for our library, or if our hopes will be cruelly (and very annoyingly) dashed.
I would be interested to know how well Twitter, and Facebook for that matter, will be received by our academics, or if its use will stay confined to the students and library world colleagues. I'll most definitely be watching this space and working hard to integrate Twitter and Facebook as important tools to communicate with the readership we support.
Thing 6 - Google calendar
I'm saving even more time now since I've manage to sync it to my BlackBerry calendar, although to be fair I'm still ironing out some niggles there. I can see potential there though and will definitely persevere with it.
Several points I mentioned when looking at Doodle also apply here, mainly that we don't really need Google calendar within our small, straighforward library environment, since our old-fashioned paper diary works just fine and we all work closely together. However, I can see Google calendar being a useful tool for split site libraries, or for managing libraries where staff work shifts or flexible hours: it allows everyone to see who's busy when and can save a lot of time from the tedious to-ing and fro-ing involved in setting up a meeting - even better, use it in conjunction with Doodle to target days and times when people don't already have commitments before sending out a Doodle link. Since you can set up several calendars, the possibilities are endless: you can have one for your own commitments at work, one for each of your co-workers, one for your family commitments, one for your spouse/partner's commitments, one for each of the children... and you can choose who you share each on with.
One little dampener on this general enthusiasm though: while I can appreciate Google calendar could work brilliantly within Cambridge, for coordinating meetings with people from various libraries for example, I would still be slightly wary about using it outside of the Cambridge environment. Something about it looking a little bit too much like fun maybe?
Yup, there's no two ways about it, I'm definitely a fan and will carry on using it for my personal organisational headaches (no more triple-booking myself, hurray!), though not necessarily at work.
Friday, 20 August 2010
Thing 5 - Doodle
On the plus side, it's incredibly easy to set up and removes so much unnecessary faffing about: Doodle calculates the best date and time for your meeting based purely on numbers and what people have input, end of story. With 5 day-time staff our Library is too small to make using Doodle an efficient internal tool - our good old paper diary does the trick just fine thank you - but to set up meetings with anybody else, be they academics or librarians at other libraries, it's just invaluable. I love it.
Thing 4 - Registering my blog
However, I also tend to think that there's quite a jump from being a consumer of information and knowledge published in the blogosphere and on the Internet in general, to becoming a producer of such information, and that too much space is already taken up by people who love to broadcast to the world what they've had for breakfast, hence my current reticence. This may change mind you... but then I'll become one of these annoying people whittering on about inconsequential things and cluttering the blogosphere. Can't win.
As for the required screen shot of my (by now) well-used iGoogle page, here it finally comes!
Hurray!!
I must say, I'm quite glad that the programme is nudging me to finally learn how to do this, since it's been on my list of things to do for ages (the screenshot bit, not the bloggin bit!). It's three cheers for the 23 things programme from me!
Thursday, 19 August 2010
Relief!
Part of me does feel slightly deflated for missing the boat of the online professional community: one important benefit of the 23 Things programme lies in the active networking that has been going on within the Cambridge librarian community, a bunch of smart, switched on professionals keen to explore and/or keep up with new tools, who have now found a brilliant new way of exchanging ideas. Yes, I am coming round to the idea of the usefulness of blogs, I've definitely benefitted from my fellow participants' ideas and expertise.
I'm also hoping that the 23 Things blog will stay up well beyond the closure of the programme, allowing participants and others to go back to some of the Things they didn't spend as much time exploring as they would have liked - any chance of a 24th thing on safeguarding blogs you're interested in before they disappear?
Monday, 2 August 2010
Thing 3 - Creating my Cam 23 blog
The first hurdle was settling on a name. How vain, I can hear you think already... and you'd be right of course. Nevertheless, it remained a stumbling block. Since I couldn't think of anything witty after three days of racking my brain and waking my husband in the middle of the night to ask if he'd found any good names so far, and having decided against anything that could be construed as racy or so cutting-edge that people would actively want to follow this blog ('Don't judge a librarian by its cover', 'A librarian for the Noughties', 'Shhh! Librarian blogging', 'Librarian by day...' were all considered and rejected), I settled on this one. I knew that I wanted to keep this for professional purposes (well, 23 Things purposes really) while still being a blogging infant, and the 23 Things programme, to me, also fits very well with something I care about, which is shaking the tired old librariany stereotypes and making people understand what we do all day. And how our role is just as important now as it was 30 or 50 or 100 years ago (if not more, I would argue), it's just that our job description has evolved with the times, that's all. Shame the image hasn't. Yet.
I can see some of the advantages of blogging: a blog is a very flexible format that can be customised to be as formal/professional or as personal and laid back as one wants, that is easy to use (yes, even I admit that so far I've found Blogger remarkably problem-free and user-friendly), and into which one can cram an awful lot of interesting stuff and relevant links. How useful a tool it can be in a library setting remains to see. I'll be open-minded about it but am not convinced yet.
Screenshot to follow, once I work out how to do it...Thing 2 - Adding the Cam 23 RSS feed to my iGoogle page
Actually... not quite.
I do find that I use RSS feeds more and more for professional purposes, and I'm terribly grateful that they exist at all since they save me a huge amount of time. I set up a bloglines account for professional current awareness purposes a few months ago and return to it periodically to catch up with what's been going on in the world. The Library world that is.
They are also relied on more and more by our users, precisely for their precious time-saving qualities, and as such are an invaluable tool for our library, providing information about recent acquisitions or new developments in our services for example. The catch of course is to get people to subscribe to them!
As for a lot of other things, I'm completely at a loss as to how they actually work, and more often than not a little confused about how to add them to whichever account I want to add them to. It does require a little bit of concentration sometimes, as I found out when the same RSS feed wormed itself into three different places, none of which was the intended location. Practice makes perfect!
Thing 1 bis - Setting up an iGoogle page
As far as using iGoogle in a library context, I suspect I would find something like Netvibes more useful (pending further investigation!), but I'll definitely use my iGoogle page to gather various RSS feeds on professional matters... until I come across a better tool that is...
Thing 1 - Setting up a Google ID
Thing 1 itself was a bit of a cheat for me, since I already have a Google account as I use Gmail as my personal email. I do like it a lot although some of the comments made at Prof. Lilian Edwards' excellent Arcadia seminar on “Death 2.0: What Becomes of Digital Assets after Death?” gave me a lot of food for thought (the good old privacy issues that keep popping up, and the importance of knowing where a online company is based for legal purposes... all sorts of things I'd never actually thought about before).
Not sure yet how Google itself can have a useful, viable application in a library context - I'll be exploring this a bit more in-depth later on I imagine, and will come back to that one.